Support

Payment details

We accept Mastercard, Visa, American Express, Visa Debit and Maestro. PayPal and Apple Pay. All payments are made securely online and your credit card details will not be saved.

What DOES fine art print mean?

We only print on the best archival fine art papers, working with industry standard giclée reproduction print technology. The end result is a beautiful product that has an incredible depth of colour. The archival quality is superior quality and lasts a lifetime. 

Our archival prints are professionally printed using Hahnemuhle 100% cotton Photo Rag Paper 308 gsm premium matte, ISO 9706 conform. A museum quality for highest age resistance, acid and lignin-free.

My purchase arrived damaged; what do i do?

If things should go wrong for any reason, here is what you do. If your order arrived damaged, please inform us right away and send us a photo of the damage, so we can send you a replacement. Shipping charges will only be refunded in the case that the error was our responsibility. If you give us the wrong address or move to a new location without notifying us and your package is returned, we will charge you for shipping it to the correct location.

How do refunds work?

All refunds will be credited to the credit card used or payment method in your purchase. We will do everything we can to refund quickly and you will be notified of your refund by e-mail. Please check our section Shipping and Returns to find all the detailed information.

I'm not satisfied, where do i vent my frustrations?

If you are not satisfied with our service please let us know. We will replace, repair, rebuild, repackage, resend, redo, re-stamp, and or reseal anything that disappears into shipping oblivion. Contact us at support@niubo.studio